FAQS

  

CAN YOU PROVIDE CERTIFICATIONS AND PROOF OF CERTIFICATIONS FOR YOUR PRODUCTS?

Yes, as it applies to the various product groups, Omnihealth NY sells products that are properly registered. Please contact us for SDS, NPN, images, or other relevant certificates.

 

WHAT IS THE LEAD TIME FOR YOUR PRODUCTS?

Omnihealth NY keeps large stocks on many products however recent demands may impact our stock levels. Please contact us at sales@omnihealthny.com to confirm quantities and lead times.

 

WHAT ARE YOUR MINIMUM ORDER QUANTITIES (MOQ)?

By browsing our products on our site you can learn the carton size of each product. If you require a custom batch size, please email us at sales@omnihealthny.com and we will work to accommodate your specific needs. 

 

WHAT IS YOUR DAILY PRODUCTION CAPACITY FOR EACH PRODUCT?

OmniHealth NY works with several vendors for each product group. At this point, production capacity is not a constraint. What can be a constraint is shipping times. For that reason we encourage our customers to work to a proactive recurring bi-weekly or monthly shipment, so you always have the supplies on hand.

 

ARE YOUR PRODUCTS CONSISTENT FROM BATCH TO BATCH?

Due to global supply shortages because of COVID-19, there are often minor variances from batch to batch as we buy from several different manufacturing partners.

 

WHERE ARE YOUR PRODUCTS MANUFACTURED?

OmniHealth NY works with several vendors for each product group. At this point, production capacity is not a constraint. What can be a constraint is shipping times. For that reason we encourage our customers to work to a proactive recurring bi-weekly or monthly shipment, so you always have the supplies on hand.

 

WHAT ARE OMNIHEALTH NY'S PAYMENT TERMS?

We recommend you place your order and pay on our website to ensure you secure Omnihealth NY products. 

If an alternate method of payment such as Bank-Wire, ACH or Paypal please contact us at sales@omnihealthny.com.

CAN OMNIHEALTH NY PROVIDE SAMPLES?

Yes. Samples are generally available within 1-week for most products. It is important to note that our products may vary slightly from batch to catch. However, all Omnihealth's products will attain to consistent performance standards such as FDA and CE.